Welcome to Sonoma Store! These Terms and Conditions govern your use of our website and services. By accessing newmaternitystyles.com and making a purchase, you agree to be bound by these terms. Please read them carefully.

At Sonoma Store, we specialize in maternity wear designed to support expecting mothers throughout their pregnancy journey. Our policies reflect our commitment to your comfort, convenience, and satisfaction.

1. User Responsibilities

As a user of our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Maintain the confidentiality of your account credentials
  • Use the website only for lawful purposes
  • Not engage in any activity that may disrupt or interfere with our website’s functionality
  • Review product details carefully before purchasing, especially for final sale items
  • Ensure someone is available to receive deliveries at the provided shipping address

2. Products and Services

Sonoma Store offers a curated collection of maternity wear including:

  • Bottoms, Clothing, Coats & Jackets
  • Crops & Capris, Dresses, Gowns
  • Jeans, Outerwear, Pajama Sets
  • Robes, Shirts & Blouses, Shorts
  • Skirts & Skorts, Sleepwear, Sweaters
  • Socks & Hosiery (final sale)

We strive to present our products as accurately as possible through photographs and descriptions. However, slight variations in color or appearance may occur due to screen settings and individual perception.

Important Note: For health and hygiene reasons, all socks and hosiery items are FINAL SALE and cannot be returned or exchanged. Please choose these items carefully.

3. Ordering and Payment

Placing Orders

When you place an order through our website, you are making an offer to purchase which we may accept or decline. Order confirmation does not constitute acceptance; we reserve the right to limit quantities and refuse service.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. Your payment information is encrypted and handled according to industry standards.

Pricing and Taxes

All prices are listed in US Dollars. Depending on your location, additional taxes or customs duties may apply, which are the responsibility of the customer.

4. Shipping and Delivery

We ship worldwide, with the exception of some Asian countries and remote areas. Please see our Shipping Policy for complete details.

Processing Time

Orders are processed within 1-2 business days.

Shipping Options

  • Standard Shipping ($12.95): Shipped via DHL or FedEx. Delivery typically within 10-15 business days after shipment.
  • Free Shipping: Available on orders over $50, shipped via EMS. Delivery typically within 15-25 business days after shipment.

Delivery timeframes are estimates and may vary based on location and customs processing. Sonoma Store is not responsible for delays caused by shipping carriers or customs authorities.

5. Returns and Exchanges

We want you to love your Sonoma Store purchases. Our return policy is designed with your convenience in mind.

Timeframe

Returns and exchanges are accepted within 15 days of receiving your order.

Conditions

To be eligible for return or exchange, items must be:

  • Unworn, unwashed, and undamaged
  • In original packaging with all tags attached
  • Accompanied by the original order confirmation

Process

To initiate a return or exchange:

  1. Contact our customer service at [email protected] within 15 days of receipt
  2. Provide your order number and item details
  3. Wait for a Returns Authorization (RA) number and instructions
  4. Ship the item(s) to the provided address

Costs

Return shipping costs are the customer’s responsibility, unless the return is due to our error. Original shipping fees are non-refundable.

Refunds

Refunds are processed to the original payment method within 5-7 business days after we receive and approve the return. Please allow additional time for the refund to appear on your statement.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of Sonoma Store or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Limitation of Liability

Sonoma Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • The use or inability to use our products or services
  • Unauthorized access to or alteration of your transmissions or data
  • Any matter relating to our website beyond our reasonable control

Our maximum liability for any claim related to your use of our website or products shall not exceed the amount you paid for the product(s) in question.

8. Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for detailed information on how we collect, use, and protect your personal information.

9. Governing Law

These Terms and Conditions are governed by the laws of the State of Tennessee, United States. Any disputes shall be resolved in the courts located in Nashville, Tennessee.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Address: 2190 Chenoweth Drive, Nashville, TN 37214, USA

Thank you for choosing Sonoma Store for your maternity wear needs. We’re honored to be part of your pregnancy journey and are committed to providing you with quality products and exceptional service.